Contact & Support

We hope you never have trouble, but if you do, rest assured. We pride ourselves in our customer service.

You can submit a request for help, view FAQs, and see contact information below.

Submit a Support Request

Having trouble with your account? Need some help? Let us help you get back to learning as soon as possible!

Click the button in the bottom right corner of your screen to submit a support ticket. Our support team will respond to your request within 2 business days.
*Note, you must be logged in to your Procare Professional Development account to submit a ticket.

Frequently Asked Questions

I'm having technical difficulties, what do I do?

If you're having problems with the website, let us know by submitting a support ticket. Click the button in the lower corner of your screen to submit a support ticket. Note, you must be logged in to submit a ticket.

Where can I find a copy of my certificates?

Any certificates you've earned are saved to your profile on www.procareprofessionaldevelopment.com. Follow the steps below to find it:
  • Click My Account in the top right corner of your screen. 
  • Click Profile Info.
  • Scroll down to the Certificates Earned section of the page.
  • Click the PDF Icon for the certificate you want to download.

I have questions about the CDA. Where can I find answers?

We have a dedicated page to answer your CDA questions, you can find it by clicking the button below.
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